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Mental Health Safety Planning

If you've had a mental health crisis before, or are worried about how you will cope in the future, a mental health safety plan can support you.

A safety plan will tell you who you should talk to if you are feeling unsafe, where you can go for help, and places where you can get support. Talking a plan through with trusted adults can help them to support you better in the future.

It is reassuring to have a plan alongside all your emergency contact information to hand if you need it quickly.

There are lots of reasons you might want to make a safety plan:

  • If you are feeling or have felt suicidal, or like you might harm yourself
  • If you are being threatened or bullied at school
  • If you are being abused or hurt at home
  • If you feel unsafe in your relationship
  • If you live with people who drink and take drugs.

Read Childline's advice on making a safety plan 

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All You Need to Know

Who Can Help?

You can talk to your parents or carers, or a trusted adult within your school or setting, or any trusted friend.

If you are over 16 you can contact the NHS Talking Therapies Service Norfolk and Waveney (known as Wellbeing Service) on 0300 123 1503 (9am – 5pm).

Kooth offers online counselling, advice and emotional well-being support for 10 to 18-year-olds, seven days a week until 10pm. 

MAP Norfolk can give free and confidential support, information and advice on issues such as housing, money and mental health. You can call 01603 766994 or email info@map.uk.net.

If you live in Norfolk:

If you're 11-19 you can text ChatHealth on 07480 635060 for anonymous and confidential advice and guidance from a health professional. Chat Health is available Monday to Friday 9am - 5pm.

You can also contact the Norfolk Healthy Child Service by calling Just One Number on 0300 300 0123. Our opening hours are 8am-6pm Monday-Friday (excluding bank holidays) and 9am-1pm on Saturdays.

If you live in Waveney:

You can call the Suffolk School Nursing service on 0345 607 8866 or email childrenshealth@suffolk.gov.uk.

Urgent Mental Health Support

For 24/7 immediate advice, support and signposting for anyone with mental health difficulties please contact 111 and select the mental health option. 

If you feel someone's life is at risk or they cannot be kept safe, call 999 or go to A&E.


Safety Plan Templates


Useful Articles and Guidance


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